Fleet managers evaluating transport vendors are often in the final stage of a months-long process: RFP issued, shortlist established, and now it\’s time to make a decision. The temptation at this stage is to treat the remaining conversations as confirmation exercises — verifying that a preferred vendor\’s proposal checks the right boxes without pressing too hard on the details.
That approach misses the most important part of the vendor selection process. The questions that reveal a provider’s true operational capabilities — the ones that separate professional-grade fleet transport from providers who present well but underperform in practice — are rarely in the standard RFP response. They require direct, informed dialogue before you sign. Click here to read the full blog post.